Our services

Nos services
burger

DELIVERY

With en.dpam.com you can have your order delivered to most countries, and depending on the destination, offers the following delivery methods.
For deliveries in France, please select France in the menu located at the bottom right of your page or click directly on dpam.com. You will be redirected to the corresponding website.

Type of delivery Time required Cost
Delivery at the store 2 to 5 working days * Free
Relais UPS Access Point 2 to 5 working days * 3.90€
Free for orders over €60
Home delivery 2 to 5 working days * From 4.90€
Free for orders over €60

*Times can be longer during the Sales and other promotions
**You will receive an email from Colissimo or Chronopost to follow up the delivery of your order.
ATTENTION: it is not possible to deliver to PO boxes or hotels.

EASY RETURNS

Exchange* Credit** Conditions of returns*
In store FREE

Within 14 days
of receiving your package
, you can:

Exchange your item in a DPAM*** store only in France
or
request a refund on your credit/debit card, or a credit note in the form of
a gift card.
Via the
UPS Relais
FREE

Place your articles (except bulky ones)
in your package with the return slip.
Print the return label by clicking on the link, and
stick it to your package.
Please remember to note down the tracking number to track your package.
Click on this link.
Find the closest relais on https://www.ups.com
By post AT YOUR EXPENSE

Place your articles (except bulky ones)
in your package with the delivery slip.
Print the return label by clicking on the link, and stick it to your package.
Send your package to:
Du Pareil au même/Retours internet
MR LOGISTIQUE
allée des Peupliers ZI Plaine de l'Ain
Bat.B cellule 1
01150 SAINT VULBAS - FRANCE
EASY RETURNS
In store FREE

Within 14 days
of receiving your package
, you can:

Exchange your item in a DPAM*** store only in France
or
request a refund on your credit/debit card, or a credit note in the form of
a gift card.
Via the
UPS Relais
FREE

Place your articles (except bulky ones)
in your package with the delivery slip.
Print the return label by clicking on the link, and stick it to your package. en cliquant sur le lien
Please remember to note down the tracking number to track your package.
Click on this link
Find the closest relais on http://www.ups.com
By post AT YOUR EXPENSE

Place your articles (except bulky ones)
in your package with the delivery slip.

Send your package to:
Du Pareil au même/Retours internet
MR LOGISTIQUE
Allée des Peupliers ZI Plaine de l'Ain
Bat.B cellule 1
01150 SAINT VULBAS - FRANCE

* Products can only be exchanged within the limits of available stock.
** Your item will be refunded within a maximum of 14 days.
*** Please ensure that the shop you choose sells the type of products you wish to return (shoes, children’s clothing, baby clothing)

On our website, there are 4 payment methods:

CREDIT/DEBIT CARD
For your convenience, we use Adyen secure payments.
PAYPAL
With Paypal no need to enter your bank details. This payment solution allows you to make your purchases easily and in one click!
Ideal for shopping on your mobile.
GIFT CARD
You can pay for your order in part or in full by entering the number of your card and the cryptogram.
LOYALTY VOUCHER
If you are a member of the DPAM Fan Club and you have loyalty vouchers, you can use them to pay
for your order in part or in full.
Your loyalty vouchers are displayed on the Payments page of this site.
As soon as you have reached 100 points, a loyalty voucher will be issued at your next purchase in one of our stores.

GIFT WRAPPING

Do you want to send a beautiful present?

Our team will give special care in packing your order* in a limited edition** gift box together with a card with your message.

This service costs €1 and can be purchased directly from your shopping card. If the gift order is returned, the gift box is not refundable or exchangeable.

* Not available for some bulky items like parkas or overcoats

** Subject to availability

Will the price tags be taken off? Yes, prices will be hidden or
the label will be cut off.
Can I buy a number of items and specify which ones should be boxed? If you choose the gift service,
all items will be delivered in
one or more gift boxes.
We are unable to separate the items
items to be boxed from other items.
Can I send more than one gift? There is only one gift service per package, and only one
shipping address per order.
If you would like to send gifts to multiple addresses,
it will be necessary to make two separate orders.
Can I assemble the gift box myself? The gift boxing service
includes all preparation work.
So you won't be receiving
a flattened gift box.
What box will I receive with my order? You will receive one of the two boxes,
depending on the size
of the items ordered.
Note that it's not possible to choose the box.

The fan club we !

A LOYALTY PROGRAMME THAT'S 100% MOBILE,
FREE, AND GENEROUS
À DISCOVER IT AND ACTIVATE IT NOW!

IT SAVES YOUR MONEY

Your purchases are rewarded in the shop:

  • €1 spent = 1 loyalty point
  • 100 points = €5**

IT’S GENEROUS

  • €10 off any purchase of €40 on your child’s birthday**
  • €10 off to celebrate your child’s birthday**
  • All vouchers are valid during sales and other promotions.
  • Exclusive offers all year round.

IT MAKES LIFE EASIER

  • A 100% mobile loyalty programme that can be activated using your welcome email.

* See terms and conditions of use
** Vouchers are generated exclusively by visiting a shop

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You already have your loyalty card? Go to the "My fan club card" section of your account to add it on your mobile.

FIND A STORE!